It is possible to cancel a multi-day trip. In that case, the cancellation fees of the organizer (the ship) apply. These fees are listed in the General Terms and Conditions of the organizer, which you received along with the booking confirmation/contract.
The majority of ships apply the following cancellation fees:
- 15% for cancellations up to 6 months before departure.
- 20% for cancellations up to 5 months before departure.
- 30% for cancellations up to 4 months before departure.
- 40% for cancellations up to 3 months before departure.
- 50% for cancellations up to 2 months before departure.
- 75% for cancellations up to 1 month before departure.
- 90% for cancellations up to 1 day before departure.
- 100% for cancellations on the day of departure.
Tickets for day and evening trips on sailing- or other events cannot be canceled, as these are planned leisure events Fees will not be refunded. Tickets can, however, be transferred to third parties.