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Privacy Policy Rederij van Linschoten

Rederij van Linschoten is committed to protecting your personal data. In this Privacy Policy, we aim to provide clear and transparent information on how we handle personal data. We make every effort to ensure your privacy and will therefore handle personal data with care. In all cases, Rederij van Linschoten observes the applicable laws and regulations, including the General Data Protection Regulation. This entails that we always:

  • Process your personal data in accordance with the purpose for which it was provided, these purposes and types of personal data are described in this Privacy Policy;
  • Ensure processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed;
  • Ask for your explicit consent if we need to process your personal data;
  • Take appropriate technical and organisational measures to ensure the security of your personal data;
  • Never pass on personal data to other parties unless this is necessary for carrying out the purposes for which they were provided;
  • Are aware of your rights regarding your personal data, want to make you aware of them and respect them.

As Rederij van Linschoten, we are responsible for processing your personal data. If, after reading our Privacy Policy, or in a more general sense, you have any questions about it or wish to contact us, you can do so using the contact details below:

Rederij van Linschoten
Harlingerweg 31, 8821 LE Kimswerd
info@rederijvanlinschoten.nl

Processing personal data

Your personal data will be processed by Rederij van Linschoten for the following purposes:

  • For the performance of an agreement with you;
  • For sending invoices;
  • For sending newsletters, brochures and invitations;
  • For your safety on board (ISM system).

For the above purposes, we may request the following personal data from you:

  • First name, middle name and surname
  • Date and place of birth
  • Gender (male/female)
  • Nationality
  • Identity card number
  • Address details
  • Telephone numbers
  • Email address
  • Company name
  • Chamber of Commerce No. / VAT No.
  • Details of your dietary requirements if you state dietary requirements when booking your trip.
  • Information on physical or psychological limitations to help you at sea in an emergency
  • Details (name/relationship/phone number) of an emergency contact person

Disclosure to third parties

We may provide the data you give to us to third parties if this is necessary for carrying out the purposes described above.

For example, we use a third party for:

  • Carrying out the trip you have booked with us;
  • Taking care of the (financial) administration.

We only pass on personal data to other parties with whom we have concluded a processing agreement. With these parties (processors), we naturally make the necessary agreements herein to ensure the security of your personal data. Furthermore, we will not provide the data you provide to other parties, unless required and permitted by law. An example of this is when the police request (personal) data from us as part of an investigation. In such a case, we are obliged to cooperate and hand over these data. We may also share personal data with third parties if you give us written permission to do so.
We do not provide personal data to parties established outside the EU.

Minors

We only process personal data of minors (persons under 16 years of age) if written consent is given by the parent, guardian or legal representative.

Retention period

Rederij van Linschoten does not retain personal data longer than necessary for the purpose for which it was provided or required by law.

Security

We have taken appropriate technical and organisational measures to protect your personal data from unlawful processing, for example.

  • All persons who may have access to your data on behalf of Rederij van Linschoten are obliged to maintain confidentiality;
  • We maintain a username and password policy on all our systems;
  • We pseudonymise and ensure the encryption of personal data when warranted;
  • Online bookings are made via a secure connection;
  • We make backups of personal data to restore it in case of physical or technical incidents;
  • We regularly test and evaluate our measures;
  • Our employees are informed about the importance of personal data protection.

Server data

For technical reasons, the following data, among others, that your internet browser sends to us or to our internet service provider are recorded (so-called server log files)

  • Browser type and version
  • Your operating system
  • Websites from where you visit us (referring URL)
  • Websites you visit
  • Date and time of your access
  • Your internet protocol (IP) address.

These anonymous data are stored separately from any personal data you may provide and therefore do not allow any conclusions to be drawn about a particular person. They are evaluated for statistical purposes to optimise our website and our offers.

Use of web analytics service Matomo (formerly PIWIK)

We use the web analytics service Matomo on our website. Matomo uses cookies for this analysis. Cookies are small text files stored on your computer that allow analysis of your use of the website.

The information generated by the cookies, such as the time, place and frequency of your website visit, including your IP address, is sent to a Matomo server and stored there. Your IP address is immediately anonymised during this process, so that you as a user remain anonymous to us.
The information generated by the cookie about your use of this website is not disclosed to third parties.

You can refuse the use of cookies by changing your browser settings. However, please note that in this case you will not be able to use all the functions of this website.

If you do not agree with the storage and analysis of this data about your visit, you can revoke at any time via a click of the mouse. Then a so-called opt-out cookie will be stored in your browser, resulting in Matomo not collecting data about your visit. Please note that if you delete cookies in your browser settings, this may result in Matomo’s opt-out cookie also being deleted and possibly having to be reactivated by you.

Your privacy rights

You have the right to access, rectify or delete the personal data we have received from you. You can also object to the processing of all or part of your personal data by us or one of our processors. You also have the right to have us transfer the data you have provided to yourself or on your behalf directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us directly about this. If we cannot work it out with you, we will of course find this disappointing. You always have the right to lodge a complaint with the Personal Data Authority, the supervisory authority in the field of privacy protection.